Archive | Forbes RSS for this section

Microsoft Unveils A $399 Surface Tablet…And Other Small Business Tech News This Week

forbes_logo_main

(This post originally appeared on Forbes)

Here are five things in technology that happened this past week and how they affect your business. Did you miss them?

1 — Microsoft unveils lighter $399 Surface Go tablet to take on iPads and Chromebooks.

Microsoft has unveiled its $399 Surface Go, a smaller tablet computer that competes with Apple’s iPad and Google’s Chromebooks. It’s a reasonably priced, 1.15-pound, solid tablet with a 10-inch display, making it a smaller, lighter, and cheaper version of Microsoft’s other tablet computer—the Surface Pro 3—which has been discontinued. (Source: USA Today) (Note: My company, The Marks Group PC, is a Microsoft partner)

Why this is important for your business: Read More…

Advertisements

On CRM: It’s High Times For Cannabis CRM Solutions

forbes_logo_main

(This post originally appeared on Forbes)

It’s not just cannabis dispensaries that are benefitting from the nationwide trend towards marijuana legalization. Pot growers, real estate developers, equipment makers and many service firms are sharing a piece of the multi-billion-dollar industry. And let’s not forget technology. There are now many point of sale, inventory, processing, warehousing and order entry systems that are tailored specifically for companies in the cannabis business. CRM systems too.

What’s so special about the CRM software made for the cannabis industry? Read More…

Gmail App Developers Have Been Reading Your Emails…And Other Small Business Tech News This Week

forbes_logo_main

(This post originally appeared on Forbes)

Here are five things in technology that happened this past week and how they affect your business. Did you miss them?

1 — Gmail app developers have been reading your emails.

Google keeps making the news – and sometimes not in a good way. The Wall Street Journal reported this week that third-party app developers can read the emails of millions of Gmail users. Not only that but Gmail’s access settings allow data companies and app developers to view private details, including recipient addresses, time stamps, and entire messages. While the apps need to receive user consent, the consent form isn’t clear that it would allow humans, not just computers, to read users’ emails. (Source: The Verge)

Why this is important for your business: Read More…

Google’s New Voice Technology is Creeping People Out…And Other Small Business Tech News This Week

forbes_logo_main

(This post originally appeared on Forbes)

Here are five things in technology that happened this past week and how they affect your business. Did you miss them?

1 — Google’s new voice technology is creeping people out.

In the next few weeks, Google will begin testing Duplex—an AI system designed to make human-sounding voice calls on your behalf—thus automating things like booking restaurant tables and hair appointments. In a recent demo, potential users saw what it would be like for a restaurant to receive a phone call for a reservation. Testing will be limited only to businesses that Google has partnered with. (Source:  The Verge)

Why this is important for your business: Read More…

On CRM: Why Did Microsoft, Amazon And Salesforce Just Invest In This CRM Company?

forbes_logo_main

(This post originally appeared on Forbes)

It’s not every day that large competitors become investors in the same company. This week, however, one CRM company attracted funding in a Series C round from four of the biggest: Microsoft, Amazon, Salesforce and Comcast.

The venture capital arms of those tech giants – as well as a few other well-known VC investors like Accel Partners and Redpoint Ventures, plowed $27 million into UK-based Tact.ai, bringing the start-up’s total amount of capital raised to $53 million, according to this report on TechCrunch.

What’s so special about Tact.ai? Two words: voice recognition. The company’s technology uses artificial intelligence to solve a CRM headache that many of my clients consistently complain about: getting their sales people to use the system!

Read More…

Google Can Now Predict When You Will Die…And Other Small Business Tech News This Week

forbes_logo_main

(This post originally appeared on Forbes)

Here are five things in technology that happened this past week and how they affect your business. Did you miss them?

1 — Google AI can predict when you will die.

Google is currently training a new artificial intelligence computer to predict whether hospital patients will die within 24 hours after being admitted. So far, during the initial trials, the system has been 95 percent accurate. It makes its predictions using basic data such as a patient’s age, ethnicity and gender, and a new algorithm then includes information like a patient’s vital signs, medical history and even PDFs, charts, and hand-written notes from his or her doctors. (Source: Fox Business)

Why this is important for your business: Read More…

Facebook Will Ban Some Businesses From Advertising…And Other Small Business Tech News This Week

forbes_logo_main

(This post originally appeared on Forbes)

Here are five things in technology that happened this past week and how they affect your business. Did you miss them?

1 — Facebook will now ban “bad” businesses from advertising.

Facebook has announced the global rollout of a new policy that will now let users file a complaint about businesses they’ve had a problem with if they bought something after clicking on one of their ads. If enough people complain about a business, it could lead Facebook to ban the company from running ads. The new policy is meant to help Facebook fight back against advertising abuse on its platform and trying to prevent “bad shopping experiences,” which can cost customers and make them frustrated with Facebook, too. (Source: The Verge)

Why this is important for your business: Read More…