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A Major Part of the Hiring Process Is Completely Useless

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(This post originally appeared on the Huffington Post)

I have been running a small business for more than twenty years. I have met thousands of people. I have hired employees, contractors and suppliers. I have sold products and services to countless customers. You would think by now I would have a good sense of when someone is telling me the truth. You would be very wrong. Even to this day, I’m still terrible at telling whether that person sitting across my desk is being straightforward with me or not. You just never know. I can talk to someone for an hour and, in the end, my decision to do business with him is based on a gut feeling.

That’s why job interviews are a waste of time. I’ve always thought this. Now there’s research to back me up.

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Banning Children Has Led to Rave Reviews for This North Carolina Restaurant

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(This post originally appeared on the Huffington Post)

“Our dinner was excellent,” said one diner.

“This will make us come back again,” said another.

“I wouldn’t stop coming,” said a satisfied customer.

What is a restaurant in North Carolina doing that’s creating such a buzz? According to this report from WCNC, they’ve come up with a real crowd pleaser. They’re banning kids — and business is booming.

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Proposed Lower Taxes For Business Owners Come With One Big Caveat

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(This post originally appeared on the Huffington Post)

Congress failed to pass health care legislation recently and, although there are likely to be changes to the Affordable Care Act in the future, their attention is now focused on tax reform. If you’re a business owner, you’re going to love this. How can you not?

The upcoming tax reform debate will be all about lowering our taxes.

For most of us that run companies, taxes are our biggest expense, and we’ve seen this expense significantly rise over the past few years. But now the reverse may happen. Under the Republicans’ current proposals, the top individual tax rate would go down from 39.6 percent to 33 percent.

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Your Best-Performing Employees Might Need More Privacy in the Office

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(This post originally appeared on the Huffington Post)

About ten years ago, I shut down our offices. Everyone in my company works remotely from their home offices or at clients. The decision could not have been timed better. Besides saving on overhead, it seems that I avoided one of the worst office design trends ever embraced by corporate culture: the dreaded “open office.”

Is this your office? Do you realize what you’re doing to your employees? Are you really making them work together in one room? Have we not evolved since the offices of 1923?

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You Might Already Have This Cool New Office 365 Feature and Not Even Know It

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(This post originally appeared on the Huffington Post)

“Didn’t we have that same product issue a few months ago?”

“I know you and I had that conversation a while back. Don’t you remember?”

“Why are we paying for Office and hardly using it?”

You’ve asked these questions. Now, you’ll have some answers. Microsoft recently launched a new product called Microsoft Teams and, if you’re already one of its 85 million Office 365 customers, you don’t have to pay anything more for it.

This is not just an Office 365 app. It’s a messaging and collaboration app that brings together many of your existing Office 365 services under one umbrella. It’s the app that, if used the right way by your employees (and external guests in the future), will result in you taking advantage of all those Office 365 apps that you’ve ignored over the years. My ten-person company will deploy it internally this year. More importantly, we’re going to push our clients to use it, too. Not just because it’s a revenue opportunity for us, a Microsoft Partner. But because it’s finally a way for my clients to actually use more than the ten percent of Office 365 that they’re currently using.

So, what’s so killer about it?

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This Startup CEO Believes New Tech Will Be a Job-Killer…And He’s Okay With That

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(This post originally appeared on the Huffington Post)

I previously wrote about how Wendy’s, the fast-food restaurant chain, is deploying 1,000 kiosks in its restaurants across the country. The company said it was doing so not just to reduce overhead, but to respond to its customers’ demands for quicker service.

As I mentioned in that report, Wendy’s is not the only restaurant investing in automation. “Everywhere, companies like Wendy’s are automating,” I wrote. “Chains like Red Robin and Uno Pizzeria & Grill are using Ziosk tablets so that customers can order, pay and play games while waiting for their food to arrive. Wawa convenience stores, beloved in my hometown of Philadelphia, take all of their deli and sandwich orders via self-service kiosks. Airports around the country have restaurants equipped with similar tablets to quickly order a bite before a flight.”

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These New Self-Service Kiosks Could Change the Fast-Food Industry

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(This post originally appeared on the Huffington Post)

Wendy’s, the giant fast-food chain, will be installing self-ordering kiosks at more than 1,000 — or sixteen percent — of its locations by the end of 2017.

According to this report from the Columbus Dispatch, the kiosks are already in testing at several locations in Ohio. They work. They’re ready.

Wendy’s isn’t the only company doing this. Chains like Red Robin and Uno Pizzeria & Grill are using Ziosk tablets so that customers can order, pay and play games while waiting for their food to arrive. Wawa convenience stores, beloved in my hometown of Philadelphia, takes all of its deli and sandwich orders via self-service kiosks. Airports around the country have restaurants equipped with similar tablets to quickly order a bite before a flight.

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