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Six Sure-Fire Ways to Climb the Career Ladder

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(This post originally appeared on PhillyMag)

Welcome to the new workplace. You’re smart. You’re hardworking. You’re an asset. And that’s great. Except it’s not enough. It’s 2015, and there are a lot of smart, hardworking people competing for the same jobs as you. The rules have changed since I took my first job in Philadelphia in the mid-1980s. Unfortunately, the world is a much more uncertain place. The opportunities are still there, but success takes a different approach. You’re no longer just an employee. You don’t just collect a paycheck. Today, if you really want a successful career, you have to combine the qualities of a good employee with those of an entrepreneur. You have to be an employee-treneur. And here’s the way the ones I hire think. Read More…

Why Your Business Needs Google Street View, Salesforce and More Tech

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(This post originally appeared on PhillyMag)

Want to change your business forever? Want to grow and increase your profits? Want more customers and more work? Of course you do. Every business owner does. There are lots of great sales and marketing technologies that will help you make that change. And here are just a few that I discussed at A Weber’s Ascend Digital Marketing Summit this week in Philly.

1. Google Street View. Own a store? Getting found on Google Maps? You’ve only just begun. Google Street View is an additional service from Google that every store owner should use. You’ll need to pay a certified photographer to visit and take a 360 degree photo inside your store. And then when it’s online people that find you on Maps can “go inside” and check out that same inside view. It’s yet another perspective to show the world, particularly for your mobile customers and prospects. Read More…

City Was Right To Go Overboard for Pope Visit

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(This post originally appeared on PhillyMag)

Can we all agree that the City went completely overboard for the Pope visit?

Here’s what I saw in Center City Saturday and Sunday:

-Locust, Spruce, Pine and Lombard Streets were vacant — literally a mile from where the Pope or any of the crowds. Was it really necessary to extend the zone that far?

-A more than quiet Rittenhouse Square, save for a lonely band of military guys sitting on their Humvee and a medical tent armed with emergency personnel looking for someone with a mosquito bite to treat. Read More…

9 Great Employee Perks Every Philly Business Owner Should Know

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(This post originally appeared on PhillyMag)

Recently, Netflix announced that it was providing up to a year of unlimited paid time off for new parents. Unlimited! This, of course raises two issues:

  1. We are all streaming way too many movies if Netflix can afford to do this.
  2. How in the hell can my business compete with companies offering these kinds of perks?

There are many benefits of working for a smaller company. OK, so you’re not able to pay $25 an hour for employees to do volunteer work (Apple), you can’t offer onsite kindergarten (Campbell Soup) and there’s just no extra room in your office for an indoor rock-climbing wall (Chesapeake Energy). Your company doesn’t have its own private busses to take employees back and forth to work (Google) and you can’t afford to pay your employees $5,000 just to…now get this…quit (Zappos). Pity. Read More…

9 Ways To Profit From The Pope Visit

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(This post originally appeared on PhillyMag)

To my Catholic friends in the city, Pope Francis’ visit to Philadelphia is a chance to witness a great leader in person. And to my business owner friends in the city, it’s a chance to witness a great thing too: A rise in your bank account. Are you ready? Here are just a few ways to profit from the upcoming papal visit.

 

1. For starters, stop you’re whining. There are 1.5 million people expected to visit the city during the World Meeting of Families. And that’s not including those of us trapped inside of the city during the weekend. What an opportunity for your business to introduce your offerings to a ton of new customers! Sure, there will be some challenges. But you’re a business owner. You’re used to challenges. So, for God’s sake (and this time He really may be listening) put on a smile and look at this as a great opportunity to rake in the bucks. Profit is all about attitude. Read More…

10 Philadelphia Airport Secrets Every Traveler Should Know

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(This post originally appeared on The Philly Post)

Because of my job as a business owner, speaker and author, I fly into the Philadelphia International Airport (PHL) about five to 10 times every month. Here are a few things I’ve learned.

1. Fly American: I know, you’ve probably got your gripes about American Airlines (which recently merged with US Airways). And I hear you. But they own PHL. And let’s face — with all our complaining, do they or do they not get us to our destination safely? Eventually. But, if you’re trying to get anywhere from here and (even more importantly) find your way back, you’re just going to have more options if you use them. I’ve learned that if you’re having issues, their social media team at @AmericanAir can be responsive, or at least sympathetic. Otherwise, just do what I do and drink heavily. Read More…

Why Does Going To The Supermarket Still Suck?

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(This post originally appeared on The Philly Post)

The announced bankruptcy of A&P doesn’t surprise me. I’ve watched the supermarket chain decline over the years and I’m sorry for the 28,000 employees who are the victims of its poor management in the face of much better run stores like Wegmans. But, as great as Wegmans is, it still sucks doing the food shopping, doesn’t it? As a business owner, I can’t help but see many inefficiencies and places for improvement. Every time I shop, the same questions keep popping up in my mind. For example… Read More…