Tag Archive | research

Bad Yelp Review? It Could Be the Weather.

(This post originally appeared on Entrepreneur)

Online review sites, like Yelp and Google, are an important part of many businesses’ success. A few great reviews can create a buzz.  A few bad ones? Well…

As a business owner you can’t ignore bad reviews or blame them on people being jerks (although I admit that will happen occasionally). But three new studies collectively show that you may be able to blame someone else: Mother Nature.

Researchers at Ohio State University collected customer reviews from 32 Florida restaurants and found something interesting: more negative reviews were left on comment cards by customers on rainy days versus dry days. And not by a little, either. The odds of getting a bad review when the weather was lousy increased almost three-fold. Higher temperatures and barometric pressure were also linked to the Florida respondents. Whether or not these were just a bunch of cranky old people was not taken into consideration. Read More…

Everybody loves to hate the open office, but is it dead yet?

(This post originally appeared on Philly.com)

When I started working at my first job after college in the mid-1980s, the typical office was made up of cubicles, where every employee had his or her own private space. Offices have changed a lot since then. Now open-plan spaces, where workers share desks in large rooms without any barriers or cubicles blocking their views, seem to be everywhere.

Many large companies — from Apple to co-working locations, such as WeWork — have replaced ugly and claustrophobic little rooms with bright, open-space areas that offer wide views and a more team-oriented environment. Open-plan offices promised to help employees collaborate better and be more productive, improve workers’ health, reduce construction costs, and provide more flexibility as the workplace changes. Read More…